24-Hour Response
Call Natasha and you'll hear back same-day. Buddy inspects within 24 hours of the call. Weekends and after-hours covered — water damage doesn't wait for Monday.
Flooded basement. Dishwasher leak. Pipe burst. Most shops only replace — we repair first, so you're not paying for damage you don't have to.
Most flooring shops default to full replacement. It's an easier quote to write, it's a bigger job, and it's the way the industry has always done it. The problem is you end up paying to tear out flooring that could've been saved — sometimes tens of thousands of dollars' worth. We take a different approach. Buddy comes out, inspects the water source, reads subfloor moisture, and figures out what's actually damaged versus what just needs to dry out.
From there we do the work most installers skip: subfloor inspection to find the saturated plywood under the finish layer, partial replacement to swap only the boards or planks that have to go, dry-down with air movers and dehumidifiers running 48–72 hours minimum, and refinishing to blend the repair into the rest of the room. If you're filing an insurance claim, Natasha pulls the moisture-meter photos and the scope-of-work write-up your adjuster needs — straight from day one, no guessing.
Four steps. Buddy and Natasha handle them all — no subcontractors, no hand-offs, no finger-pointing.
Call in the morning, Buddy's usually out by afternoon. He traces the water source, measures how far the damage spread, and uses a moisture meter to read subfloor saturation under the finish layer. You get an honest scope — what has to go, what can stay, and what it'll cost. The inspection is free.
Air movers and dehumidifiers run a minimum of 48–72 hours before any finish work starts. Laying new flooring over a wet subfloor is how mold gets trapped — and how you end up paying for the same repair twice six months later. We take the extra day so you don't have to.
Once the subfloor reads dry, we cut out the saturated plywood or OSB, replace only the damaged sections, and re-seal. On the finish side, we salvage what we can — hardwood planks, LVT, tile — and replace only what's too far gone. Most jobs save 60–80% of the original floor.
The last step is the one most shops skip — blending the repair into the rest of the room. Hardwood gets sanded and refinished so you can't tell where the patch ends. LVT and laminate get a color-matched re-install. Tile gets re-grouted. Done right, the repair disappears.
Water damage is a specialty — not every flooring installer is set up to handle it. Here's what sets Buddy's apart.
Call Natasha and you'll hear back same-day. Buddy inspects within 24 hours of the call. Weekends and after-hours covered — water damage doesn't wait for Monday.
Most flooring shops replace the finish layer and call it done. We repair the subfloor when possible — cut out saturated plywood, replace only what's damaged, re-seal. No GC required.
Full moisture-meter photos plus a scope-of-work write-up for your claim. We document from the first visit so your adjuster has everything they need to approve — not delay.
No — not always. Most flooring shops default to full replacement because it's an easier quote and a bigger job, but a lot of water-damaged floors can be repaired. Buddy comes out, inspects the water source, checks subfloor moisture, and figures out what's actually damaged versus what just needs to dry. Partial replacement + dry-down + refinish is usually a fraction of the cost of full replacement.
Most jobs fall in the 1–5 day range depending on scope. Dry-down alone takes 48–72 hours minimum with air movers and dehumidifiers running. After that, subfloor repair and matched re-install usually adds another 1–3 days depending on how much flooring is involved and what type — hardwood refinish takes longer than LVT replacement.
Yes. We provide full documentation for your insurance claim — moisture-meter photos, scope-of-work write-up, before/after photos, itemized repair invoice. Most homeowners' policies cover sudden-discharge water damage (dishwasher leak, pipe burst) but not long-term seepage, so clear documentation from day one matters. Call Natasha at (614) 301-1958 and she'll walk you through what your adjuster will need.
We repair the subfloor too. A lot of flooring shops won't touch subfloor work — they'll tell you to call a general contractor. We do it in-house: cut out the saturated plywood or OSB, replace the damaged sections, re-seal, and then lay the new finish floor on top. One crew, one call, one invoice.
Call Natasha and Buddy will be out within 24 hours for a free inspection. Weekend and after-hours calls covered — this is our specialty, not an add-on.